Use your fingers or pliers to pull the hoses off of the pump nozzles. Youd have to either use a flexible brush of sorts or just take the whole head apart. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. Find a repair shop near you. Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. The brand says the opening is large enough to stick your hand into for easy cleaning, but we found the idea of putting our arms into a dirt-covered tank kind of gross. Check the braided hose on the rear of the machine is securely fastened. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Find a repair shop near you. As you come to the end of your cleaning strip, release the spray button two steps before the end. Press down on the double brass rings and hold . If power has not been restored after several attempts, press the reset button. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. For the Wide Track model, if the Rug Doctor does not spray at all, both pumps require replacement. Feel the carpet where the machine was sitting. You also have the option to opt-out of these cookies. By clicking the Send button, you agree to these terms. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Be sure to clean your car mats on concrete. Bissell ProHeat 2X Revolution Pet Pro: If youre looking for a carpet cleaner that handles pet hair better than the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is one of your best options. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Look through this guide. Place a towel behind the exhaust hole. Pull at the terminals, not the wires. Please consult your Users Guide to see the full terms of your Warranty. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. The Rug Doctor Deep Carpet Cleaner claims to be able to extract deep stains, and we wanted to see if this was true or not. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. In this case return the machine to the store you hired it from. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Find a repair shop near you. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. This Warranty gives you specific legal rights. Reply. If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. Youll see dirty water coming up through the see-through dome. Clean upholstery with your Rug Doctor Mighty Pro X3. This Warranty applies for normal household use only. Pull the rubber mount away from the pump and slide it over the pump nozzle. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? Check that the nozzles are pointed towards the back of the machine. 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! If the area is wet, remove the filter from the clear dome on top of the white tank. Remove the grey rubber hose connector located at the back of the machine. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? Back behind where the white tank sits are 3 solution hoses. Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. You will hear a click sound when the tank has locked into place. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Spray tips were clear. If it comes loose, youll need to secure the hose. Jun 10, 2020 If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Make sure the reset switch is in the ON position. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. There might be a clog in the lower vacuum track. We went over each stain twice using the Rug Doctors hand tool, and we were quite liberal with the amount of water/soap mixture we sprayed. Contact us here! Though some stains are almost impossible to remove completely, pretreating helps to improve even the dirtiest carpet. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. These cookies will be stored in your browser only with your consent. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. Do you know which way for sure the pump nozzles should be facing on our model? Press down on the double brass rings and hold them down. It does not store any personal data. Disconnect the pump by pulling the wire terminals apart. The reset button is located at the very top of the machine, on the right side. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? Lastly, Remove the Clean Water Tank from the unit and replace it. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Rug doctor portable spot cleaner makes life easier compared to the old days. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. We ended up filling up three times for a medium-size area rug. Alternatively, use pliers to unlatch the small retaining tab on the clamp. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. The Rug Doctor Mighty Pro X3 (Machine) is backed by a five (5) year limited warranty (Warranty). Her work is published on many websites. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. All submissions become the property of Rug Doctor. Our SpotBlok stain repellent is included in both our carpet and upholstery detergents, which helps to keep your carpets free of stains for longer. Firstly, you will need to check that you have filled the correct tank. Plus, you can use the Big Green Machine in both forward and reverse. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Please explain the nature of the problem. But needed to be sure before ordering. Is It Possible To Use Cold Water In A Rug Doctor? ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. If you hate nothing more than piecing together products, youll be glad to hear that the Rug Doctor is essentially ready to go right out of the boxnote that its a big box, though. If you are feeling strong suction, replace the filter inside the clear dome. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Pick a warm, clear day without excessive humidity to shampoo your carpets. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. Youll see dirty water coming up through the see-through dome. By clicking Accept, you consent to the use of ALL the cookies. Make sure none of those are pinched, kinked, or smashed behind each other. Though we gave the rug a quick once-over with the vacuum before diving in with the Rug Doctor, there was apparently still quite a bit of dog hair left behind. 3. This website uses cookies to improve your experience while you navigate through the website. Learn more. We were shocked at how much dirt the device extracted from a medium-pile rug that seemed relatively clean to the eye. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. Find a repair shop near you. Sign up for Rug Doctor updates and receive: If you are sending a comment about your Rug Doctor cleaning experience, we may wish to use it for our testimonials section or in any printed materials. Removing any blockages or debris requires vigorous shaking. These cookies will be stored in your browser only with your consent. Camryn Rabideau is a freelance writer specializing in decorating and design. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Pull the white tank out and set it aside. If you are feeling strong suction, replace the filter inside the clear dome. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Ensure the hose is securely attached to the brass connector. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. Snap up the brass rings, and they will lock the hose into place. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Is It Possible To Have My Portable Spot Cleaner Repaired? Fantastic. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Rug Doctor Portable Spot Cleaner Not Spraying If you face a problem, don't worry. Please explain the nature of the problem. The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. $75.00 shipping. Section 1125(a). About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Place a towel behind the exhaust hole. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. This guide is written with the Wide Track model, but can be used for any of the three models. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Download Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. 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