Let us know how it works out. More than 700, mostly for trips canceled due to the pandemic. The number of complaints filed against the company from Massachusetts residents? Here at Vantage, we wanted you to know that the health, safety, and security of our travelers and partners around the globe continue to be our first priority. As you know, the global COVID-19 pandemic has made travel very tricky. 82 Ratings. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone:(201) 902-2000, Meet 3 of the Newest Expedition Ships of 2021, When Will the Brightline to Orlando Open? In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. Henry Lewis is also the co-founder of Gemini Research, a venture capital firm focused on life sciences and technology. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Which Cruise Lines Require COVID-19 Vaccinations? You will soon receive an exciting email from Vantage Travel. Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. As a matter of policy, BBB does not endorse any product, service or business. If you had done the internet homework so available as you claim you would have seen this. Prior to that, Henry Lewis was the President of the company, which was founded in 2006. How do I get it fixed? Thank you for being part of the Vantage family. As CEO at Vantage Deluxe World Travel, HenryLewis is charged with leading the company to 158% first year growth and reaching international heights. Paid by CC. Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. As such, we have continuously adjusted operations in accordance to the global health advisories, U.S. State Department, and local governments around the world. 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Patricia says that this is a win-win dynamic for both the travelers and the citizens of the cities and countries they visit. The owner is belligerent and regularly yells and is rude and dismissive to employees, wrote one user in 2018. What is Henry Lewis's role at Vantage Deluxe World Travel? ParrottMom says no. Preparing Henry profile View Henry's Email & Phone (It's Free) 5 free lookups per month. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com. Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. What should I do? 2023 Chart. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. proven methods for fixing any consumer problem. She says that shes excited to watch how the lives of these inner-city kids will forever change because they had the experience to travel to new cultures and to experience the world from a whole new vantage point. Patricia has been part of all of it; offering her input on designing vacation destinations, selecting excursions, and even acting as a tour guide herself occasionally on special trips (more on that in a moment). As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. at Roche. (we were taken to a gem store and there was a 'shuttle' provided if you wanted to go in to town;otherwise, you were deposited at the 'gem' store). Contributors control their own work and posted freely to our site. Each of their ships features 134-176 passengers, making for intimate and enriching travel experiences in the Netherlands, Portugal, Germany, Greece, France, Asia, Antarctica, Cuba, Croatia, and other highly sought after exciting destinations. Wherever you long to explore, Vantage Deluxe World Travel can help you experience it in ultimate luxury. Henry Lewis is also affiliation with the American Management Association and the Travel and Tourism Industry Analyst Association. Henry Lewis Chief Executive Officer Vantage Deluxe World Travel 90 Canal Street Boston, MA [protected] Dear Mr. Lewis, Ref: Customer ID: XXXXXXX, Invoice # XXXXXXX, Brazil & the Amazon River Cruise, departure date of the trip 11 Mar 07 (actually 8 Mar 07 with pre-trip extension). We understand you want to know the status of your departure as soon as possible and we appreciate your patience as we work with guests based on the immediacy of their departures. Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. With the exception of Americas Magnificent National Parks and Trans-Canada Rail Adventure & the Rockies, weve made the difficult decision to postpone all journeys through June 1, along with some additional departures beyond June 2021. The Web Site is down.We would appreciate any guidance or assistance you can give us.Thank you. We are a deluxe travel company trying to navigate a world in which we cannot travel right now. It is headquartered in Boston, Massachusetts. Henry Lewis was formerly the CEO of leisure, travel and tourism company, Vantage Deluxe World Travel. le-de-France is the compact region immediately surrounding Paris. Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an. Answers about refunds, meanwhile, are in short supply. The owners are brothersas stated on an international travel board. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Here are five things to know about the embattled cruise ship operator, its history in Boston, and what may be on the horizon. When contacting us, please provide your preferred telephone number, email, and reservation number. He is seeking repayment of the loan plus interest. Henry Lewis is currently the CEO of Vantage Deluxe World Travel. Vantage offers high quality yet affordable tours for mature travelers while Grand Circle calls itself a leader in international travel, adventure and discovery for Americans aged 50 and older., Im more of a Hilton and hes more of a Ramada, said Henry Lewis of his brother. Find contact details for 700 million professionals. I know many of you are ready to get back out there and continue your explorations. Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a temporary website Vantage set up. In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. We look forward to traveling with you in 2021 and beyond. Angeles Contractor Inc. Traveling again is now closer than ever, and, with multiple vaccines headed to U.S. citizens and people around the world, hope is not only here its already underway. Board member. "At Vantage, our goal is to provide the ultimate in small-ship luxury experience," said Henry R. Lewis, founder and owner of . Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. Verisys Corporation, Branch Manager at Global Transport, Inc However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. While we work to restore our call center, we are actively monitoring messages to our temporary email vantagetravel.customercare@gmail.com,Facebook Messenger and Instagram Direct Message and replying by message or telephone as quickly as possible. We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. No longer were they looking to fill unused cabins, but rather reserving clusters of cabins on their ships for special groups they were hosting. Postal Inspection Service, announced Tuesday that the United States has filed suit against. Vantage cancelled us early April. They are Brothers. Saint-Denis, city, a northern suburb of Paris, Seine-Saint-Denis dpartement, le-de-France rgion, north-central France. Entrepreneur, Attorney, Author, Blogger, and Mom. Henry Lewis is Chairman of Vantage Travel and Alan Lewis of GCT. at Would you like a FREE color catalog? Under the guidance of the World Health Organization and in partnership with the European Centre for Disease Prevention and Control, River Advice the leading independent global manager of ships on inland waterways as well as local governments, weve implemented Ship to Shore: The Vantage Safe Travels Initiative. On TripAdvisor, a website where people can leave reviews of companies. If you need help with any problem,please contact us through this form. We paid Vantage over $28,000 in full, over a year ago, for the trip (including a 15-day cruise on a new Hurtigruten ship, an optional Denali Park extension, roundtrip airfare, hotel accommodations, and travel insurance for both of us). In court documents, he alleges that his brother asked him for the loan in late October to help meet payroll. Henry Lewis has a wide variety of experience in thetravel and tourism industry. In May 2019, my mother and I booked a deluxe Alaskan vacation with Vantage Deluxe World Travel for July 2020. Find accurate personal and work emails for over 250M professionals. However, lots of folks have been satisfied when there are no problems. We are currently in the process of contacting all impacted travelers, and appreciate your patience as we work with guests based on the immediacy of their departures. According to Vantage Deluxe World Travel's Facebook page the business is currently experiencing a network distruption that has limited its abilities to access its network and impact their ability to perform certain operational tasks. We paid Vantage over $28,000 in full, over a year ago, for the trip . Henry Lewis said his attorney tried to resolve the matter before filing suit, but that this brother ignored repeated attempts to settle the dispute. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. When Caring Collides: Patricia says the reason her programs, Vantage Cares and Vantage Heroes, have been so successful is because of her husbands support of the programs. Not only has Lewis raised more than $7 million to benefit the West End House, he now also hosts inner city kids on Vantage Deluxe World Travel trips through the programs created by Patricia. AFRICA FINTECH FORUM, Enjoy unlimited access We are currently in the process of reaching out to impacted travelers. Patricia says that having a great vantage point is all about perspective. Reveal My American Tourister luggage is defective. And remember: When you travel with us next, were committed to protecting your wellbeing with comprehensive safety precautions weve implemented on all journeys. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. 19 of the Best New Cruise Ships Launching in 2023, Review: InterContinental Danang Sun Peninsula Resort in Vietnam, 3 Tips for Planning the Best Family Vacation in the Caribbean. I am seriously thinking of filing a class action lawsuit against this company. Should airlines pay for what they've done to us? Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). at Owner, Vantage Deluxe World Travel Boston, Massachusetts, United . Founder @ Vantage Deluxe . The Vantage Deluxe World Travel management team includes Henry Lewis (Founder), Vantage Deluxe (CEO), and George Tilton (CTO) . Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. How do you get off????? and h****[emailprotected]. Find company research, competitor information, contact details & financial data for Vantage Travel Service, Inc. of Boston, MA. I feel your pain. Were always here to help. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Ausenco, Global Executive SVP at VTEX | Retail Digital Commerce Specialist The 162-guest ship will traverse the world, from Europe and North America to Central and South America, along with Antarctica. Samting says maybe plus her/his usual anti-GC stuff. To date, Vantage has sent half a million travelers around the world, according to the companys Linkedin profile. Project Manager at Angeles Contractor Inc. In his professional career, Lewis has experience in managing businesses of all sizes and regional leagues. Mike: The problems this company have had are not heresay, they are fact: Please note the direct quote from the BBB I have copied below, and much else, should you care to have a real look/see. She read me back what payments would go to the different CCs I used. Thank you! Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. When it comes to observing people, places, and adventures, she has a one-of-a-kind vantage point. Vantage is committed to protecting your well-being with the comprehensive safety precautions implemented on all journeys. at Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle Travel, defaulted on a $10 million loan. We have now filed formal complaints against Henry Lewis and Vantage Travel with the BBB and the Massachusetts Attorney General's office. On TripAdvisor, a website where people can leave reviews of companies, Vantage has racked up more than 50 one-star reviews. address is he****[emailprotected], Henry Lewis's business email The page, which points to a data security incident as the cause of the cancellations, asks customers to email vantagetravel.customercare@gmail.com for additional information. You are also agreeing to our Terms of Service and Privacy Policy. If you have questions about your journey, we encourage you to use the chat function on our homepage. We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys, We booked a trip with Vantage Travel to ***** and ***** - Air fare and ship. All Rights Reserved. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. at BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Carrier Business Group Thank you for entrusting Vantage with your travel dreams. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an archived version of the companys website. United States Attorney Donald K. Stern and Michael Ahern, inspector in charge, Northeast Division, U.S. If GCT were as awful as samting and others keep insisting, the company would have been long out of business. Totally dishonest and taking advantage of seniors! Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. They business has also launched a temporary website at https://govantagetravel.com/ to provide timely updates on upcoming cruises and information regarding network issues. Tech fanatic. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years.

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henry lewis vantage travel